Does your computer run slowly?

Can't connect to the Internet?

Email problems?

Need help with a home or office network?

Don't wait!  Many computer problems get worse if not addressed right away.

Call Today! (720) 335-5049

MoreTimeYourTime is pleased to offer low-cost technical support When you need it!

Call now and speak with a live service technician.  We will spend a few minutes diagnosing your problem and give you an on-the-spot estimate for getting it fixed.  We can walk you through the necessary steps to fix most problems, set up systems and services and install/configure software. 

For more involved problems, we can use remote assistance, whereby we temporarily access your PC over a secure connection and perform the necessary actions remotely.  Remote access is entirely safe as we can only access your PC if and when you say it's ok to do so.  It is a great tool for solving complex issues in a quick and efficient manner.

Our service personnel are industry certified, highly trained and experienced in providing remote support to Microsoft Windows PC users.* 

Our techs are friendly and personable, not rude and impatient like so many tech support people are these days.  We are happy to help you make sense of the confusing terminology and jargon so often used by service techs.

Below is a list of the most common services we provide.  If you do not see what you need, call us anyway, we are continually expanding our tech service offering to keep up with new technology and the new problems that come with it.

• Software Installation/Configuration - Everything from Adobe Acrobat to ZoneAlarm.
• Virus/Trojan/Malware removal - Get rid of pesky pop-ups, improve performance, protect data.
• Home/Small Office Network - Connection, setup, configuration, security (Wired or Wireless).
• Internet - Connection issues, slowness, redirected to unwanted websites.
• PC Problems - Crashing, Slowdown, Program Errors, Peripheral Devices.
  

We offer a free diagnostic consultation not to exceed 10 minutes in length the scope of which is to include only information gatheing on the part of the tech support representative in order to determine the nature of an issue and provide the client with an estimate of the cost to resolve same.

Prior to any effort on the part of the Tech Support Representative to resolve a Client's issue, the Client must acknowledge a Work Agreements sent via email. 

Technical Support time is billed at $25./hr. with a 1 hour minimum charge. After the first hour, time is billed in 15 minute increments. 

Billable time includes:

• Any time on the phone with a Tech Support Representative (after free diagnostic consultation)
• Any time on a remote support session via chat, instant messege, or other means
• Time spent to read and respond to email message
• Any independant research time necessary to resolve the client's issue.

We have found that about 70% of common PC issues can fixed within the first hour.

* We do not currently support Apple Macintosh users.